Contact us
Questions about GoalTrack, trouble signing in, plans, withdrawals and refunds, and personal-data requests all go to one address.
- You get a first answer within 1 business day — Monday to Friday 09:00–18:00 (Korea time), not counting public holidays. A message sent on Friday afternoon may be answered the following Monday.
- The “Contact” and “Ask about Pro” links on the landing page (goaltrack.dyld.kr) open an email to this address.
- Include your workspace name and what you were doing on which screen when you got stuck — it helps us answer faster. Never put a password or an API key in an email.
You can first check whether there is an outage right now with the notice at the top of the screen — see Outage and maintenance notices.